Home appliances break down all the time, irrespective of what brand it is. There is nothing you can do about it, apart from maybe careful use of the appliances. However, when the factors are beyond your control, you will have no choice but to either repair or replace the broken appliance. That’s where the warranty comes in. Most products are covered by a warranty from the manufacturer or by service contract. If you attempt to repair the appliance by yourself, its warranty becomes void and future repairs will be done at your own cost. If the product warranty is still valid, the manufacturer or the selling agent can repair or replace it without you bearing any costs. Here’s how to know if your appliance warranty is still valid;
Leave repairs to a professional
Warranty Guides advises against attempting to repair the appliance yourself Do-it-yourself repairs will most certainly make the warranty null and void. No matter how urgently you need to have the repairs done, still get a professional to handle the appliance. After that, see if the manufacturer or retailer can offer cashbacks for repairs not handled by their agents. Otherwise, schedule repairs and replacements with the manufacturer’s or retailer’s appointed agents. Letting professionals handle the repairs not only protects the product’s warranty, but also protects you from the danger of electric faults. Initial costs count for nothing when reliability and safety are at hand.
Check for standard warranty periods
Most products come with a one-year warranty period, so you are pretty sure it is still covered if your appliance breaks down within two months of purchase. Some stores accept exchanges or returns. Call your store just to be sure.
Look for the receipt or the product user’s manual
Details of the warranty are usually indicated on the receipt given during purchase or printed out in the user’s manual. Even if you have used the appliance for over the typical one year period, you may find it has an extended warranty or some sort of an insurance cover. It never hurts to check. If you purchase expensive appliances, this is one reason why you shouldn’t throw away that receipt or user’s manual.
Browse through the manufacturer’s website
The manufacturer’s website can come in handy if you can’t place the receipts or manuals that came with the appliance. You can verify how long the initial warranty lasts and how to benefit from an extended warranty, if there’s any.
Contact your retailer
If you lost your paperwork, chances are that your retailer still has them. Try contacting them to retrieve specific information regarding the purchase and if you can benefit from the warranty. While at it, you can enquire if there are customer reward programs that can gift you an extended warranty.
Check for credit card warranties
Of you purchased your appliance using a debit or credit card, chances are that you have an additional one-year warranty period beside the initial one. Most card purchases offer that option as part of their consumer protection initiative. Get in touch with your credit card provider to see if you enjoy such a benefit.